Dynamics CRM - Field Service

Innovate with proactive service: Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Move from reactive to proactive field service - Optimize your resources
Automate scheduling: Improve profitability by automatically scheduling the technician with the right job skills and best location to fit in more appointments per day.
Empower dispatchers: Manage resource assignments across multiple work orders using an interactive, drag-and-drop schedule board.
Streamline inventory management: Synchronize and track inventory down to the truck level with real-time visibility and intelligent forecasting to increase first-time fix rates.

Connected Field Service (IoT) with Dynamics 365 for Field Service